We offer free basic support for the 123 Schleifenprofi VX embossing machine, which is exclusively delivered electronically / remotely.

Basic Support Features:

  • Electronic standard hotline (support@hrmtec.com), Mon-Fri from 9am to 5pm.
  • Inquiries are processed upon receipt and without guaranteed service level standards.
  • Remote maintenance using Zoom.

We offer additional support services with a dedicated email address, your own telephone number, priority treatment of your inquiries, and guaranteed service level standards etc. with the Care packages.