Support – HRMTEC

We offer free basic support for the 123 Schleifenprofi VX embossing machine, which is exclusively delivered electronically / remotely.

Basic Support Features:

Electronic standard hotline (support@hrmtec.com), Mon-Fri from 9am to 5pm.
Inquiries are processed upon receipt and without guaranteed service level standards.

Remote Maintenance:

Remote maintenance using Zoom or TeamViewer. Remote maintenance is chargeable, except for care packages. A session lasts a maximum of 1 hour.
Please send remote maintenance inquiries to support@hrmtec.com, scheduling by HRMTEC.

We offer additional support services with a dedicated email address, your own telephone number, priority treatment of your inquiries, and guaranteed service level standards etc. with the Care packages.

Market leader in stamping realistic digital ribbon printing

HRMTEC is your one-stop shop for computer-aided ribbon printing.

As a full-service provider, HRMTEC offers not only the stamping machine with software and accessories, but also the consumables - such as printing foils, ribbons and fringes - as well as services such as the Care packages, training and support.

HRMTEC primarily addresses its offerings to undertakers and florists who want to print their wreath ribbons or decorative ribbons themselves.

Switzerland

Germany

Market leader in stamping realistic digital ribbon printing

Switzerland

Germany