We offer free basic support for the 123 Schleifenprofi VX embossing machine, which is exclusively delivered electronically / remotely.
Basic Support Features:
- Electronic standard hotline (email@example.com), Mon-Fri from 9am to 5pm.
- Inquiries are processed upon receipt and without guaranteed service level standards.
- Remote maintenance using Zoom or TeamViewer. Remote maintenance is chargeable, except for care packages. A session lasts a maximum of 1 hour.
- Please send remote maintenance inquiries to firstname.lastname@example.org, scheduling by HRMTEC.
We offer additional support services with a dedicated email address, your own telephone number, priority treatment of your inquiries, and guaranteed service level standards etc. with the Care packages.